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Archive: February, 2008

The Great Indian Outsourcing is over | Mark Turansky

I thought this article would talk about my beliefs on why Indian outsourcing is ending, but it left out any reasons, so I’ll add my thoughts.

» The Great Indian Outsourcing is over:

The Great Indian Outsourcing movement will be over within two years.

That’s what an architect turned blogger who writes anonymously from Bangalore is predicting. The author is writing from the movement’s Ground Zero, so he may have better insight than the rest of us. But I’ve got good anecdotal evidence from a local outsourcing company that lends weight to his prediction.

I live and work in Charleston, S.C., an area known more for its beautiful beaches and gorgeous live oak trees than high technology (though we do have Robert X. Cringley). But Charleston’s location can attract businesses that don’t necessarily need high technology, just smart people. Outsourcing is one of those types of businesses.

I know personally a project manager at a local outsourcing company. Our daughters go to school together. We were talking at a recent birthday party about outsourcing, cost, and the availability of talent. Business is booming, but it has little to do with cost, she tells me. She says its the lack of local talent that drives most of their business.<snip>

The Tired Architect – our Bangalorian blogger – talks about the availability of talent in Eastern Europe and China, and there’s obviously talent in Central America. Brazil is another up-and-coming technology hot spot.

I agree with The Tired Architect that India’s monopoly on the outsourcing market is over.

The real reason, of course, is money. We’ve created a vibrant middle class in countries where there currently wasn’t one.

As our money pours into the highly-skilled worker’s bank accounts, he shops locally. He funds his local merchants, and presto — the cost of housing and goods goes up in that region. Gradually, the low cost/highly-skilled pool is depleted.

This is why other locales (like Eastern Europe, China and Central America) are being tapped.

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iTunes now number two music retailer in the US | MacMinute News

Holy crap. It’ll be interesting to see how long they can stay there w/ Amazon’s drm-free store coming on strong. I’m already checking Amazon first; Apple needs to get the publishers to go drm-free in the iTunes store, yesterday.

iTunes now number two music retailer in the US | MacMinute News:
February 26, 2008 – 10:24 EST

Apple today announced that iTunes is now the number two music retailer in the US, behind only Wal-Mart, based on the latest data from the NPD Group. The company also announced that there are now over 50 million iTunes Store customers. iTunes has sold over four billion songs, with 20 million songs sold on Christmas Day 2007 alone, and offers the world’s largest music catalog of over six million songs from all of the major and thousands of independent labels, says Apple.

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Wow.

Volume’s kinda low, but it’s impressive.


Reggie Watts: Out Of Control from Jakob Lodwick on Vimeo.

C’mon EA… please get your shit together. Please?

EA customer support sucks Well, I’m not quite pissed, but more disappointed, really.

This is part 3 of an on-going adventure, where I try to get a replacement for my broken Rock Band guitar. Part 1 talks about how great the initial online request for help was. Part 2 explains that the human element doesn’t live up to the computer bits. This one expands upon Part 2.

Ok, to catch you up if you skipped the links, above: my Rock Band guitar’s strum bar broke, they sent me a replacement, but without the head (see the pic, above). When I asked for a replacement, they gave me a canned response that didn’t address my question, but eventually read the ticket and agreed to send me another guitar, leading us to this post.

Part 3. They sent ANOTHER headless guitar…

*sigh*

I’ve replied to their ticket and even sent them the picture, above. The guitar in the bubble wrap is guitar 3. Guitar 1 has a head (since it won’t come off), and guitar 2 is the headless, unwrapped guitar. Let’s see what they do this time.

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*bonk*

About six months old, but still funny.

2:22:22 2.22 (08)

Haha… I’m a dork.

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All the studios are now Blu-ray…

Paramount was the last major studio to switch over, and now that they have, my inner-geek is looking to whatever’s up next.

Naturally.

I can’t help that. My brain just works like that.

So what’s kicking around in my gourd, you ask? Well, digital downloads. And Drobo. And faster bandwidth. T_T

Paramount officially Blu-ray (again) – Engadget HD:
Posted Feb 21st 2008 3:17AM by Richard Lawler

Michael Bay can breathe easy, Paramount (Dreamworks included) has officially gone Blu-ray. Two and a half years after announcing itself purple, and exactly five months after becoming HD DVD exclusive, this move makes all six major Hollywood studios Blu.

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Perls of Wisdom – The Daily WTF

Wow. Great read. I recently experienced something similar.

A new dev I know was learning a new language and got pretty confident in his skills. His home-brew site was getting some decent Adsense revenue. When a more experienced dev looked at his work, he realized that there were far more page-loads going on than were necessary, artificially driving the ad impression counts up. Looking deeper, there were several security holes, but the new dev was vindicated in the amount of revenue being gained.

Two days later he was hacked.

Click “Read the rest of this entry” for more.
Read more »

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Koooopa!

Koopa ‘Nuf said. :)

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Just because I’m paranoid doesn’t mean they’re not still after me

I was on my way to Il Duce’s house to feed his wife’s cat and stopped at his corner gas station.

This gas station is pretty brain-dead to start, so I’ll explain that day’s event before I relate them to the quoted story, below. I only buy the highest octane possible (which I realize is of questionable utility, but let’s skip that for now). When my pump wouldn’t work, I went to talk to the teller, waited in line behind some other people asking idiotic questions and got a little irritated by having to listen to such stupidity.

(As an aside, idiots generally irritate me, but since I’m very tolerant, I do my best to steer clear of the masses of ding dongs in the world. This is my way of coping w/ them — they get to live on in their ignorance, and I don’t go postal; it’s a good system.)

When it was finally my turn to speak w/ the gas station attendant, a shining example of why people should have to pass breeding exams, I asked, “Is there something wrong w/ pump 7?”. She asked me, “What’s it doing?”

At this point, my first thought was, “Gas pumps only have one mission in life: to pump gas. If a customer is asking about a pump’s status, it’s probably because it’s not fulfilling it’s destiny. Why would she ask me something like that and not just assume that it’s not working properly? Why isn’t she already looking at her little status board/pumping control station to determine what the problem is?” Dumbfounded, I said, “It… isn’t…. pumping.”

“What octane are you trying to get?”
“93.”
“Oh. 93 doesn’t work on pump 7.”

WTF? You ALREADY knew that, and yet you had to ask me what was wrong with it? After a few smart words w/ her, I left w/o gas.

So on to the paranoia/identity theft portion of this post. Same gas station; rewind 3 months.

At was roughly 1am or so, after a great dinner and lots of laughter w/ Il Duce, I thought I’d tank up my sled. When the pump failed to dispense any fuel, I walked in after prompted to “PLEASE SEE CASHIER”. Fair enough, I guess — it’s late night. Maybe this is some kind of anti-theft measure.

“Why won’t the pump work?”, I asked.
“Oh. You have to give me your credit card.”

Hm. Not too unusual. After I handed it to her and waited expectantly for the return of my card, the teller told me that they have to hold on to my card while I pump.

“No. You don’t. Give me my card back. Goodbye.”

Identity Theft: Gas Station Attendant Busted For Re-Using Customers’ Credit Card Numbers:

A 23-year-old gas station attendant in Massachusetts has been charged with identity theft after a customer noticed that her card was used to make additional purchases a few hours after she’d been at the station. The attendant told his employers that the customer had come back to buy gift cards for her nephew, but police say the employee wrote down the card number and expiration date.

“The customers came in and evidently he took down their credit card number and expiration date,” said Jim McDonald, manager of the gas station. “He was working with another employee. When the other employee left at 9 p.m. he bought himself three prepaid debit cards and since he had the credit card number and expiration date, he could manually enter it.”

McDonald said Saumur bought one $100 card, and two $50 cards.